Login issues caused by third party vendor outage

Incident Report for Dataloop

Resolved

This incident has been resolved.

Posted Sep 25, 2021 - 00:38 IDT

Update

We are continuing to monitor for any further issues.

Posted Sep 24, 2021 - 23:04 IDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 24, 2021 - 23:01 IDT

Identified

One of our vendors is having ongoing issues that may cause login errors.

Sorry for the inconvenience, we'll keep you updated.

Posted Sep 24, 2021 - 21:13 IDT

This incident affected: Dataloop API Service and Dataloop Web Application.